You read about it here first: Google may have just created the next social media channel that may drive business for residential integrators.
Google Helpouts puts consumers instantly face-to-face with someone who can help, through a new service that marries the video of Hangouts with the payment processing of Google Wallet, the identity management of Google+, and other Google service features
When YouTube tutorials or vendor videos just won’t do, when the need calls for a face-to-face, Helpouts brings an expert service with the push of a button. The expert can offer suggestions, watch how you’re doing, and take you through your project step-by-step.
These experts can also choose to charge for their time. The consumer checks out using Google Wallet (kiss 20% good-bye in commission fees). Your clients can also rate you and leave reviews when the Helpout is over.